Laptop Recovery

Laptop Data Recovery

No Fix - No Fee!

With 15 years of experience in the field of data recovery, our highly trained experts can easily recover your valuable data from laptops. We can also guide you through the data recovery process and recover your data that might be considered lost.
Laptop Recovery

Software Fault £199

2-3 Days

Mechanical Fault £299

2-3 Days

Critical Service £795

1 Day

Need help recovering your data?

Call us on 0151 3050365 or use the form below to make an enquiry.
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Monday-Friday: 9am-6pm
  • vaio
  • fujitsu
  • macbook
  • acer
  • asus
  • toshiba

Liverpool Laptop, Notebook & Netbook Data Recovery

Liverpool’s No.1 Laptop Drive Specialists — 25+ years of engineering-led recoveries

We recover data from any laptop storage (HDD, SSD, NVMe, eMMC) and any failure mode—spills, drops, “not detected,” blue-screens, BitLocker/FileVault issues, firmware faults, and more. We support all vendors and operating systems (Windows, macOS, Linux, ChromeOS) and work on forensic images only (never the original media).

Interfaces & Form Factors We Support

  • HDD/SSD buses: SATA I/II/III, PATA/IDE (2.5″, 1.8″ ZIF/LIF), mSATA, micro-SATA

  • NVMe/PCIe: M.2 NVMe (2230/2242/2260/2280/22110, M-key), PCIe AIC (rare on laptops via docks), U.2/U.3 (workstations)

  • SATA-on-M.2: M.2 SATA (B/M key)

  • On-board flash: eMMC (netbooks/Chromebooks), UFS (newer ultrabooks)

  • External/bridge: USB-SATA/NVMe, Thunderbolt, FireWire (legacy), eSATA

25 Laptop Storage Brands We Commonly See (with representative models we recover)

(Representative of what arrives in the lab; not a sales ranking.)

  1. Seagate – BarraCuda 2.5″, FireCuda SSHD, One Touch/Expansion portable

  2. Western Digital (WD) – Blue 2.5″, Black 2.5″, My Passport/Elements portable

  3. Toshiba – MQ01/MQ04 2.5″, P300 2.5″, X300 (desktop in externals)

  4. Samsung – 870/860 EVO (SATA), 980/990 PRO (NVMe), T5/T7 portable

  5. HGST (Hitachi) – Travelstar Z5K/Z7K, Ultrastar (in externals)

  6. Crucial (Micron) – MX500/BX500 (SATA), P3/P5/P5 Plus (NVMe)

  7. SanDisk (WD) – Ultra 3D/Extreme (SATA & portable), Plus

  8. Kingston – A400/KC600 (SATA), NV2/KC3000 (NVMe)

  9. ADATA/XPG – SU800 (SATA), SX8200 Pro/S70 (NVMe)

  10. PNY – CS900 (SATA), CS2140/CS3140 (NVMe)

  11. Sabrent – Rocket (NVMe), Rocket Q/4/5

  12. Transcend – SSD230S (SATA), MTE220S (NVMe), StoreJet portable

  13. TeamGroup – GX2 (SATA), MP34/Cardea (NVMe)

  14. Corsair – MP510/MP600 (NVMe)

  15. Intel – 660p/670p (NVMe), S3520/S3710 (SATA enterprise in workstations)

  16. SK hynix – Gold S31/P31

  17. OWC – Mercury (Mac-oriented SATA/NVMe blades)

  18. Apple OEM – PCIe/AHCI/NVMe blade modules (MacBook/Air/Pro generations)

  19. Fujitsu (legacy) – MHZ/MJA 2.5″

  20. Maxtor (legacy Seagate) – DiamondMax (in older portables)

  21. LaCie (Seagate) – Rugged/d2 portable used with laptops

  22. G-Drive (WD) – Mobile/USB-C portable

  23. Lexar – NS100 (SATA), NM710/NM800 (NVMe)

  24. Patriot – Burst (SATA), Viper (NVMe)

  25. Mushkin – Source (SATA), Pilot-E (NVMe)

What We Do (Methods in Brief)

  • Diagnostics & Imaging — Stabilise media; clone with PC-3000, DeepSpar, Atola using head-maps, reverse passes, adaptive timeouts.

  • Electronics/Firmware — ROM transfer, donor PCB match, service-area (SA) module repair, translator rebuilds.

  • Mechanical — Head-stack replacement, spindle/motor swap, platter alignment (HDD), then controlled imaging.

  • Logical/Data — Rebuild GPT/MBR, NTFS($MFT), APFS snapshots, HFS+ B-trees, EXT/XFS/Btrfs superblocks; targeted carving.

  • Verification — Hash manifests, priority file spot-open, secure handover.

50 Laptop-Specific Faults We Recover — and How We Fix Them

A. Physical (HDD)

  1. Head crash/clicking → Donor HSA swap, ROM/adaptives copy, per-head imaging with conservative ECC.

  2. Heads stuck (stiction) → Controlled release to ramp, immediate low-duty cloning.

  3. Spindle seizure/bearing lock → Platter/hub transplant to matched chassis; full clone.

  4. Off-track servo drift → Recalibrate adaptives, reduce seek amplitude; head-select imaging.

  5. Ramp damage (after drop) → Mechanical remediation, HSA replacement, staged imaging.

  6. Media scoring/particulate → Head isolation, short-window reads around scars; accept partials.

  7. Deformed top cover (impact) → Lid swap, shim/flying height calibration; clone.

  8. USB portable “clicks” → Bypass USB bridge to native SATA; proceed as above.

B. Electronics/Firmware (HDD)

  1. PCB/TVS short → Replace TVS/fuse or donor PCB + ROM; verify rails; image.

  2. Motor driver burn (SMOOTH/NOVA) → Donor PCB, ROM swap; controlled spin windows.

  3. SA module corruption/translator loss → Patch DIR/modules; rebuild translator; unlock LBA; clone.

  4. Firmware BSY lock → Vendor terminal unlock, clear logs; image offline.

  5. G-list explosion/SMART hang → Freeze reallocations during imaging; reverse passes.

C. SSD/NVMe/eMMC

  1. Controller no-enumerate → Vendor/test mode; if removable NAND: chip-off, ECC/XOR, FTL rebuild → LBA export.

  2. FTL/table corruption → Parse metadata; reconstruct L2P; mount image.

  3. High BER/NAND wear → LDPC/BCH soft-decode, read-retry voltage/temperature tuning, majority-vote reads.

  4. Power-loss during writes → Rebuild mapping journal; salvage valid pages; ignore half-programmed.

  5. Trim/UNMAP loss → Explain irreversibility; target non-trimmed areas, shadow copies.

  6. Self-encrypting SSD (OPAL/TCG) → Use user-provided keys to unlock then image plaintext; ciphertext alone unrecoverable.

  7. NVMe namespace faults → Rebuild namespace; vendor path to raw; export LBAs.

  8. On-board eMMC/UFS (netbooks) → ISP/JTAG to dump; reconstruct translation; extract partitions.

D. Cables/Bridges/Mainboard

  1. Loose M.2 screw/flex → Reseat, thermal pad replacement; image externally to avoid OS writes.

  2. USB-SATA/NVMe bridge failure (ASM/JMS) → Bridge swap or direct bus attach; preserve any bridge encryption.

  3. Liquid ingress (board corrosion) → DI rinse (board only), dry, replace regulators/ESD arrays; image media off-board.

  4. Over-current on USB port → Isolate shorted port IC, power from bench supply; image device standalone.

E. OS/Boot/Encryption

  1. BitLocker locked volume → Image first; decrypt with recovery key/TPM protector; rebuild NTFS.

  2. FileVault/APFS encryption → Image container; decrypt with password/recovery; use APFS checkpoints to restore.

  3. LUKS/dm-crypt → Image; decrypt with header+key; repair inner FS.

  4. Boot loop after update → Image; offline registry/SxS repair (Win), APFS snapshot rollback (macOS).

  5. EFI/MBR/GPT corruption → Signature scan; rebuild partition map; mount read-only.

  6. Blue/black screen (INACCESSIBLE_BOOT_DEVICE) → Recover data by mounting cloned image; later fix OS if requested.

F. Filesystems & User Errors

  1. Accidental deletion → Metadata-first (MFT/Snapshot/Journals); targeted carve for gaps.

  2. Quick/Full format → Restore previous FS from secondary headers; deep scan anchors.

  3. RAW drive prompt → Treat as metadata loss; reconstruct boot sectors/superblocks.

  4. Corrupt $MFT/$LogFile → Use MFT mirror/log replay; rebuild records.

  5. APFS spacemap/B-tree damage → Choose healthiest checkpoint; rebuild; extract.

  6. HFS+ catalog/extent damage → Rebuild trees; salvage forks; carve for strays.

  7. EXT4/XFS journal faults → Use backup superblocks; fsck/xfs_repair on image only.

G. Thermal/Power/Environment

  1. Overheating NVMe throttling → Thermal control, duty-cycling reads, spread queue depth.

  2. Power surge/brownout → Replace TVS/regulators; clone; fix partial-write FS damage.

  3. Battery swell pressing SSD → Remove battery, re-seat media; image externally.

  4. Shock during operation → Assess heads/platter; HSA swap if needed; controlled clone.

H. Virtualisation/Containers/Apps

  1. VHDX/VMDK corruption → Treat as raw; repair container map; mount guest FS; export.

  2. Mail stores (PST/OST, Apple Mail) → Carve/repair container indices; reindex.

  3. Corrupt Office/ZIP → Repair central directory; partial salvage with CRC validation.

  4. Database (SQLite/Access/MySQL portable) → Page-level salvage; rebuild indexes; export tables.

I. Security/Malware/Forensics

  1. Ransomware on laptop → Image; restore from shadow/copies; decrypt with keys if feasible; preserve evidence.

  2. Secure erase partially executed → Recover from un-touched areas; acknowledge wiped LBAs are gone.

  3. Bridge-level hardware encryption (WD/SanDisk) → Retain original bridge/keys; decrypt stream during imaging.

  4. CCTV offloaded to laptop then overwritten → Recover unallocated tails; GOP-based H.264/H.265 carving; note overwritten data is irrecoverable.

Packaging & Send-In

Place the drive or laptop in an anti-static bag, then a small padded box or envelope with your contact details and priority folders listed. You can post it to us or drop it off in person.

Why Liverpool Data Recovery

  • 25+ years and thousands of successful laptop recoveries

  • Multi-vendor expertise (consumer → enterprise; HDD, SSD, NVMe, eMMC)

  • Advanced tooling & donor inventory to maximise yield

  • Free diagnostics with clear options before work begins

Need help now? Tell us the model, symptoms, and top-priority data. We’ll get started immediately.

Contact Us

Tell us about your issue and we'll get back to you.

Richard Chester, Preston

Liverpool Data Recovery saved me from a huge bill and from a sleepless night! My External Hard Drive packed up with all my backups. It never occurred to me to back up my back ups, so there you go. Decades of music and photo’s lost. I simply had to pop the HDD in the post, and in under a week I pretty much all my files recovered and on a USB stick. Thank you Anthony and Liverpool Data Recovery.

Richard Chester, Preston

Mark Bolton, Southport

Tony and the rest of the Liverpool Data Recovery team did an excellent job of recovering data that was considered to be unrecoverable by 4 other companies.

Mark Bolton, Southport

Emmanuel Johnson, St Helens

Thanks for the hard drive recovery! The charity organisation (Oxfam) is very pleased with the quick turn around and service provided.

Emmanuel Johnson, St Helens

Luke Watts, Bootle

I am happy to report that you have been able to recover all of my missing and deleted data.

Luke Watts, Bootle

Andrew Nolan, Sefton

Many thanks to Liverpool Data Recovery and your data recovery engineers on the recent recovery of the HP RAID-5 data belonging to our client.

Andrew Nolan, Sefton

Ian Wilcox, Wirral

Great result guys. You truly delivered as promised. I got a no way to recover my files anywhere else. But you guys recovered the data for me.

Ian Wilcox, Wirral

Christian Donelon, Wigan

Thank you very much for your help. You recovered 100% of our precious data. It’s been a pleasure to deal with yourselves.

Christian Donelon, Wigan

Susan Byrne, Blackpool

Liverpool Data Recovery saved the data on a sd card recovery after our camera fell into the bath (don’t ask!). Of course the camera was covered by insurance, but I lost all the pictures of my new baby. I pinned my hopes on a free data recovery software but it didn’t work so I considered some things are worth more than money. I cannot explain the joy at getting a USD stick with all my precious photos back.

Susan Byrne, Blackpool

Elliot Budd, Chester

Gutted when my PC crashed and of course all my backups were outdated. Liverpool Data Recovery talked me through the easy steps, and back it came a few days later with all files recovered. Boss service.

Elliot Budd, Chester
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